Shipping policy

We ship worldwide and aim to get your order to you as quickly and reliably as possible.

Order processing

Orders are processed within 1–2 business days. Once your order ships, you'll receive a confirmation email with tracking details.

Delivery times

Estimated delivery is typically 7–15 business days, depending on your destination. Remote areas or customs processing may add a few days. Delivery estimates are in addition to the 1–2 day processing time.

Shipping cost

We offer free standard shipping on all orders. Any applicable import duties or taxes are the responsibility of the customer and are not included in the product price.

Couriers

We work with established carriers worldwide, including DHL, UPS, FedEx and your national postal service, selecting the best option for each destination.

Tracking & help

If you haven't received tracking within 5 business days, or have any questions about your delivery, email contact@heritage-store.com and we'll help right away.